Welcome to Echelon insurance

24-hour Emergency Claims Reporting Service

If a loss occurs, it is important to report it to your broker or agent immediately. If your Broker or agent is unavailable or it’s after hours, you can always call our 24-hour Emergency Claims Reporting Service:

Ontario, Alberta, and Atlantic: (866) 252-2854

Quebec: (888) 662-0222

British Columbia: (888) 547-9229

Our claims offices can be reached at:

A grey map of Canada emphasizing Alberta and Ontario in blue .

For Ontario, Alberta and Atlantic

Echelon Insurance 
5450 Explorer Drive, Suite 200
Mississauga, Ontario L4W 5N1
Attention:  Claims Department

Phone Number: (905) 214-7880
Toll Free Number: (866) 252-2854
Facsimile Numbers: (905) 214-7891 or (905) 214-7892

A grey map of Canada emphasizing Quebec in blue .

For Quebec claims

Echelon Insurance
1800 Avenue McGill College, Bureau 2104
Montréal, Québec H3A 3J6
Attention: Claims Department

Phone Number: (450) 688-7718
Toll Free Number: (888) 662-0222
Facsimile Number: (450) 688-7413

A grey map of Canada emphasizing British Columbia in blue.

For British Columbia claims

Echelon Insurance
Attention: Claims Department

Telephone: 250-448-0679

Toll Free Number: (800) 775-1899
Facsimile: (800) 996-1286
Email: bcclaims@echeloninsurance.ca