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Contact form V2 - EN User Types*Tell us about yourself...I am an existing policyholderI am a prospective customerI am a brokerOtherPolicyholder-Province*Please choose your applicable regionAlbertaBritish ColumbiaMaritimesOntarioQuebecCustomer-Province*Please choose your applicable regionAlbertaBritish ColumbiaMaritimesOntarioQuebecBroker-Province*Please choose your applicable regionAlbertaBritish ColumbiaMaritimesOntarioQuebecOther-Province*Please choose your applicable regionAlbertaBritish ColumbiaMaritimesOntarioQuebecPolicyholder-Inquiry*What is the nature of your inquiry?I need a quoteI have a question about my coverageI want to cancel my policyI need a copy of my pink slipI need a letter of experienceI need to confirm whether my policy is still activeI'm looking for a brokerI want to speak with the ombudsmanI need to submit a claimI have a question about an existing claimI have a question about paymentNone of the aboveCustomer-Inquiry*What is the nature of your inquiry?I need a quoteI'm looking for a brokerI have a question about your coverage optionsBroker-Inquiry*What is the nature of your inquiry?I want to become an Echelon brokerI want to obtain a quote for my insuredI need to make changes to my insured’s policy/accountI want to speak with an ombudsmanI have a question about an existing claimNone of the aboveOther-Inquiry*What is the nature of your inquiry?I have a media inquirySales/vendorNone of the abovePayment questionPlease choose your questionI want to change my payment dateI want to make a paymentI want to confirm that my payment was receivedI want to inquire on the status of a refundI need to change my payment informationMy payment came out on the wrong dateI have a question about a charge One of our broker partners will be able to help you with that! Visit our Locate a Broker page to find a broker near you. Your insurance broker will be able to discuss any questions you may have about your policy and coverage. You can find your broker's contact information on your insurance policy, or by searching them via our Locate a Broker page tool need to make a change to my policy. Your insurance broker will be able to assist you in the review and cancellation of your policy. You can find your broker's contact information on your insurance policy, or by searching them via our Locate a Broker page tool. Your insurance broker can provide you with copies of your policy, including your pink slip. You can find your broker's contact information on your insurance policy, or by searching them via our Locate a Broker page tool. Your insurance broker will be able to provide you with specific documentation regarding your policy including a letter of experience. You can find your broker's contact information on your insurance policy, or by searching them via our Locate a Broker page tool. Your insurance broker will be able to address questions regarding the status of your policy. You can find your broker's contact information on your insurance policy, or by searching them via our Locate a Broker page tool. Please visit our Locate a Broker page to find a broker near you. During regular business hours, please contact your insurance broker to submit a claim. If you experience a loss after hours or are unable to reach your insurance broker, please contact our 24-hour Emergency Claims Reporting Service at (888) 547-9229. During regular business hours, please contact your insurance broker to submit a claim. If you experience a loss after hours or are unable to reach your insurance broker, please contact our 24-hour Emergency Claims Reporting Service at (866) 931-0570. During regular business hours, please contact your insurance broker to submit a claim. If you experience a loss after hours or are unable to reach your insurance broker, please contact our 24-hour Emergency Claims Reporting Service at (866) 931-0570. During regular business hours, please contact your insurance broker to submit a claim. If you experience a loss after hours or are unable to reach your insurance broker, please contact our 24-hour Emergency Claims Reporting Service at (866) 252-2854. During regular business hours, please contact your insurance broker to submit a claim. If you experience a loss after hours or are unable to reach your insurance broker, please contact our 24-hour Emergency Claims Reporting Service at (888) 662-0222. 2680 Matheson Blvd East, Suite 300 Mississauga, Ontario L4W 0A5 Attention: Claims Department Toll Free: (866) 252-2854 press #1 Phone Numbers: (905) 214-7880 Facsimile Numbers: (905) 214-7892 Email - Property claims: eiclaims@echeloninsurance.ca Email - Auto claims: clerical@echeloninsurance.ca Echelon Insurance 1632 Dickson Avenue, Suite 510 Kelowna, British Columbia, V1Y 7T2 Attention: Claims Department Toll Free: (888) 547-9229 Fax: (800) 996-1286 Email: bcclaims@echeloninsurance.ca 2680 Matheson Blvd East, Suite 300 Mississauga, Ontario L4W 0A5 Attention: Claims Department Toll Free: (866) 252-2854 press #1 Phone Numbers: (905) 214-7880 Facsimile Numbers: (905) 214-7892 Email - Property claims: eiclaims@echeloninsurance.ca Email - Auto claims: clerical@echeloninsurance.ca 2680 Matheson Blvd East, Suite 300 Mississauga, Ontario L4W 0A5 Attention: Claims Department Toll Free: (866) 252-2854 press #1 Phone Numbers: (905) 214-7880 Facsimile Numbers: (905) 214-7892 Email - Property claims: eiclaims@echeloninsurance.ca Email - Auto claims: clerical@echeloninsurance.ca Echelon Insurance 2540 boul. Daniel-Johnson, Suite 908 Laval, Quebec H7T 2S3 Attention: Claims Department Phone Number: (450) 688-7718 Toll Free: (888) 662-0222 Facsimile Number: (450) 688-7413 or (855) 662-7186 Email: sinistres@echelonassurance.ca Office the Ombudsman Echelon Insurance 2680 Matheson Blvd East Suite 300 Mississauga, ON L4W 0A5 Phone: (800) 324-3566 Fax: (905) 214-7883 Email: ombudsman@echeloninsurance.ca Ontario Echelon Insurance 2680 Matheson Blvd East Suite 300 Mississauga, ON L4W 0A5 Attention: Claims Department Toll Free: (866) 252-2854 press #1 Phone Numbers: (905) 214-7880 Facsimile Numbers: (905) 214-7892 Email - Property claims: eiclaims@echeloninsurance.ca Email - Auto claims: clerical@echeloninsurance.ca Alberta Echelon Insurance 2680 Matheson Blvd East Suite 300 Mississauga, ON L4W 0A5 Attention: Claims Department Toll Free: (866) 252-2854 press #1 Phone Numbers: (905) 214-7880 Facsimile Numbers: (905) 214-7892 Email - Property claims: eiclaims@echeloninsurance.ca Email - Auto claims: clerical@echeloninsurance.ca British Columbia Echelon Insurance 1632 Dickson Avenue Suite 510 Kelowna, BC V1Y 7T2 Attention: Claims Department Toll Free: (888) 547-9229 Fax: (800) 996-1286 Email: bcclaims@echeloninsurance.ca Maritimes Echelon Insurance 2680 Matheson Blvd East Suite 300 Mississauga, ON L4W 0A5 Attention: Claims Department Toll Free: (866) 252-2854 press #1 Phone Numbers: (905) 214-7880 Facsimile Numbers: (905) 214-7892 Email - Property claims: eiclaims@echeloninsurance.ca Email - Auto claims: clerical@echeloninsurance.ca Quebec Echelon Insurance 2540 boul. Daniel-Johnson, Suite 908, Laval, Québec H7T 2S3 Attention: Claims Department Phone Number: (450) 688-7718 Toll Free: (888) 662-0222 Facsimile Number: (450) 688-7413 or (855) 662-7186 Email: sinistres@echelonassurance.ca Please contact your insurance broker to alter your payment schedule. You can find your broker's contact information on your insurance policy, or by searching them via our Locate a Broker page tool. Payment can be made in one of the following ways: Credit Card Visa and MasterCard are accepted. Please have the credit card holder call Echelon Insurance at 1-800-324-3566 or simply visit www.echeloninsurance.ca and select ""make a payment"" option in the upper right hand corner of our website. PayPal = Insured policy number Internet Payment Online payment can be made through your bank’s website: Payee = Echelon Insurance Customer ID number = Insured policy number Cash or Debit Payment You can make a cash or debit payment to your broker. Ensure your broker has adequate time to forward your payment to our office. Cheque or Money Order A cheque or money order can be either mailed or given to your broker. Please write your policy number on the front of your certified payment and ensure mailed with sufficient time to reach our office. Your insurance broker can answer questions regarding the status of your policy including payments. You can find your broker's contact information on your insurance policy, or by searching them via our Locate a Broker page tool. Your insurance broker will be able to assist you in the status of your policy including applicable refunds. You can find your broker's contact information on your insurance policy, or by searching them via our Locate a Broker page tool. Please provide your updated payment information to your insurance broker. You can find your broker's contact information on your insurance policy, or by searching them via our Locate a Broker page tool. Your insurance broker will be able to address questions regarding your payment schedule. You can find your broker's contact information on your insurance policy, or by searching them via our Locate a Broker page tool. Your insurance broker will be able to address questions regarding your policy including a summary of charges and payments. You can find your broker's contact information on your insurance policy, or by searching them via our Locate a Broker page tool. One of our broker partners will be able to help you with that! Visit our Locate a Broker page to find a broker near you. Please visit our Locate a Broker page to find a broker near you. One of our broker partners will be able to help answer your questions about our coverage options. Visit our Locate a Broker page to find a broker near you. Please visit our Become a Broker page for more information on our partnership. Please go to Applied Rating for any inquires regarding quotes. a. Please send an email to the applicable personal lines underwriting department in your region. Please note that this can only be completed via email. b. If you do not have your region’s personal lines inbox please visit our Passport Portal, web portal or contact your Business Development Manager for the department’s information. a. Please send an email to the applicable personal lines underwriting department in your region. Please note that this can only be completed via email. b. If you do not have your region’s personal lines inbox please visit our Passport Portal, web portal or contact your Business Development Manager for the department’s information. a. Please send an email to the applicable personal lines underwriting department in your region. Please note that this can only be completed via email. b. If you do not have your region’s personal lines inbox please contact your Business Development Manager for the department’s information. a. Please send an email to the applicable personal lines underwriting department in your region. Please note that this can only be completed via email. b. If you do not have your region’s personal lines inbox please visit our web portal or contact your Business Development Manager for the department’s information. a. Please send an email to the applicable personal lines underwriting department in your region. Please note that this can only be completed via email. b. If you do not have your region’s personal lines inbox please contact your Business Development Manager for the department’s information. Office the Ombudsman Echelon Insurance 2680 Matheson Blvd East Suite 300 Mississauga, ON L4W 0A5 Phone: (800) 324-3566 Fax: (905) 214-7883 E-mail: ombudsman@echeloninsurance.ca Ontario 2680 Matheson Blvd East, Suite 300, Mississauga, Ontario L4W 0A5 Attention: Claims Department Toll Free: (866) 252-2854 press #1 Phone Numbers: (905) 214-7880 Facsimile Numbers: (905) 214-7892 Email - Property claims: eiclaims@echeloninsurance.ca Email - Auto claims: clerical@echeloninsurance.ca Alberta 2680 Matheson Blvd East, Suite 300, Mississauga, Ontario L4W 0A5 Attention: Claims Department Toll Free: (866) 252-2854 press #1 Phone Numbers: (905) 214-7880 Facsimile Numbers: (905) 214-7892 Email - Property claims: eiclaims@echeloninsurance.ca Email - Auto claims: clerical@echeloninsurance.ca British Columbia Echelon Insurance 1632 Dickson Avenue, Suite 510, Kelowna, British Columbia, V1Y 7T2 Attention: Claims Department Toll Free: (888) 547-9229 Fax: (800) 996-1286 Email: bcclaims@echeloninsurance.ca Maritimes Echelon Insurance 2680 Matheson Blvd East, Suite 300, Mississauga, Ontario L4W 0A5 Attention: Claims Department Toll Free: (866) 252-2854 press #1 Phone Numbers: (905) 214-7880 Facsimile Numbers: (905) 214-7892 Email - Property claims: eiclaims@echeloninsurance.ca Email - Auto claims: clerical@echeloninsurance.ca Quebec Echelon Insurance 2540 boul. Daniel-Johnson, Suite 908, Laval, Québec H7T 2S3 Attention: Claims Department Phone Number: (450) 688-7718 Toll Free: (888) 662-0222 Facsimile Number: (450) 688-7413 or (855) 662-7186 Email: sinistres@echelonassurance.ca Your name*Your email*Your questions or comments* * Mandatory Fields
