We’re here to help Simply select your region below to display answers to a variety of common questions. If you have to make any changes to your information, payment method or schedule, coverage, or policy, please contact your insurance broker directly. Contact form - EN Province1*Please Select your ProvinceAlbertaBritish ColumbiaMaritimesOntarioQuebecQuestion*How can we help?I need a quoteI'm looking for a brokerI need to change my payment informationI have a question about my coverageI need to submit a claimI have a question about my claimI want to speak with the ombudsmanNone of the above One of our broker partners will be able to help you with that! Visit our Locate a Broker page page to find a broker near you. Visit our Locate a Broker page to find a broker near you. Please provide your updated payment information to your insurance broker. You can find your broker's contact information on your insurance policy, or by searching for them using our Locate a Broker page tool. Your insurance broker will be able to discuss any questions you may have about your policy or coverages. You can find your broker's contact information on your insurance policy, or by searching for them using our Locate a Broker page tool During regular business hours, please contact your insurance broker to submit a claim. If you experience a loss after hours or are unable to reach your insurance broker, please contact our 24-hour Emergency Claims Reporting Service at (866) 931-0570. During regular business hours, please contact your insurance broker to submit a claim. If you experience a loss after hours or are unable to reach your insurance broker, please contact our 24-hour Emergency Claims Reporting Service at (888) 547-9229. During regular business hours, please contact your insurance broker to submit a claim. If you experience a loss after hours or are unable to reach your insurance broker, please contact our 24-hour Emergency Claims Reporting Service at (866) 931-0570. During regular business hours, please contact your insurance broker to submit a claim. If you experience a loss after hours or are unable to reach your insurance broker, please contact our 24-hour Emergency Claims Reporting Service at (866) 931-0570. During regular business hours, please contact your insurance broker to submit a claim. If you experience a loss after hours or are unable to reach your insurance broker, please contact our 24-hour Emergency Claims Reporting Service at (888) 662-0222. 2680 Matheson Blvd East, Suite 300 Mississauga, Ontario L4W 0A5 Attention: Claims Department Toll Free: (866) 252-2854 press #1 Phone Numbers: (905) 214-7880 Facsimile Numbers: (905) 214-7892 Email - Property claims: eiclaims@echeloninsurance.ca Email - Auto claims: clerical@echeloninsurance.ca Echelon Insurance 1632 Dickson Avenue, Suite 510 Kelowna, British Columbia, V1Y 7T2 Attention: Claims Department Toll Free: (888) 547-9229 Fax: (800) 996-1286 Email: bcclaims@echeloninsurance.ca 2680 Matheson Blvd East, Suite 300 Mississauga, Ontario L4W 0A5 Attention: Claims Department Toll Free: (866) 252-2854 press #1 Phone Numbers: (905) 214-7880 Facsimile Numbers: (905) 214-7892 Email - Property claims: eiclaims@echeloninsurance.ca Email - Auto claims: clerical@echeloninsurance.ca 2680 Matheson Blvd East, Suite 300 Mississauga, Ontario L4W 0A5 Attention: Claims Department Toll Free: (866) 252-2854 press #1 Phone Numbers: (905) 214-7880 Facsimile Numbers: (905) 214-7892 Email - Property claims: eiclaims@echeloninsurance.ca Email - Auto claims: clerical@echeloninsurance.ca Echelon Insurance 2540 boul. Daniel-Johnson, Suite 908 Laval, Quebec H7T 2S3 Attention: Claims Department Phone Number: (450) 688-7718 Toll Free: (888) 662-0222 Facsimile Number: (450) 688-7413 or (855) 662-7186 Email: sinistres@echelonassurance.ca Please contact our Chief Compliance Officer Anna Caron Chief Compliance Officer Echelon Insurance 2680 Matheson Blvd East Suite 300 Mississauga, ON L4W 0A5 Phone: (800) 324-3566 Fax: (905) 214-7883 Email: acaron@echeloninsurance.ca Your name*Your email*province*Please select your province *AlbertaBritish ColumbiaManitobaNew BrunswickNewfoundland and LabradorNorthwest TerritoriesNova ScotiaNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukonYour questions or comments* * Mandatory Fields
