If a loss occurs it is important to report it to your broker or agent immediately If your broker or agent is unavailable or it’s after hours, you can always call our 24-hour Emergency Claims Reporting Service:
Ontario & Alberta: (866) 931-0570
Maritimes: (866) 252-2854
Quebec: (888) 662-0222
British Columbia: (888) 547-9229
Our claims offices can be reached at:
For Ontario, Alberta and Maritimes:
Echelon Insurance
2680 Matheson Blvd East, Suite 300
Mississauga, Ontario L4W 0A5
Attention: Claims Department
To report a claim: (866) 252-2854 press #1
Phone Numbers: (905) 214-7880
Toll Free Number: (866) 252-2854
Facsimile Numbers: (905) 214-7891 or (905) 214-7892
email: clerical@echeloninsurance.ca
For Quebec claims, please reach us at:
Echelon Insurance
2540 boul. Daniel-Johnson, Suite 908
Laval, Quebec H7T 2S3
Attention: Claims Department
Phone Number: (450) 688-7718
Toll Free Number: (888) 662-0222
Facsimile Number: (450) 688-7413
For British Columbia claims, please reach us at:
Echelon Insurance
Claims Department
To report a claim: (888) 547-9229
Fax: (800) 996-1286
Email: bcclaims@echeloninsurance.ca