Filing A Claim

If a loss occurs it is important to report it to your broker or agent immediately If your broker or agent is unavailable or it’s after hours, you can always call our 24-hour Emergency Claims Reporting Service:

Ontario & Alberta: (866) 931-0570

Quebec: (866) 651-2880

British Columbia: (888) 547-9229

Our claims offices can be reached at:

For Ontario, Alberta and Maritimes:

Echelon Insurance 
2680 Matheson Blvd East, Suite 300
Mississauga, Ontario   L4W  0A5
Attention:  Claims Department

To report a claim: (866) 252-2854 press #1
Phone Numbers: (905) 214-7880
Toll Free Number: (866) 252-2854
Facsimile Numbers: (905) 214-7891 or (905) 214-7892

email: clerical@echeloninsurance.ca

For Quebec claims, please reach us at:

Echelon Insurance
2540 boul. Daniel-Johnson, Suite 908
Laval, Quebec   H7T 2S3
Attention:  Claims Department

Phone Number: (450) 688-7718
Toll Free Number: (888) 662-0222
Facsimile Number: (450) 688-7413

For British Columbia claims, please reach us at:

Echelon Insurance
1845 Camrose Street, Suite 101
Penticton, British Columbia  V2A 6T3
Attention: Claims Department

To report a claim: (800) 775-1899 press #2
Fax:  (800) 996-1286